Welcome to the iMore Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
+ Reply
Results 1 to 3 of 3
  1. Thread AuthorThread Author   #1  
    iMore Question
    iMore Question's Avatar

    Default iPhone 5 Mail app constantly pops up "Password Incorrect"

    Since ungrading my iPhone 5 to iOS 8 a couple of weeks ago, the mail app constantly pops up a box telling me my password is incorrect and prompts me to enter the correct password. I do this and the mail downloads properly only to get another popup Password Incorrect box soon after. This happens everytime the phone screen goes off and I turn it back on and it sometimes happens WHILE I am using the mail app after having just entered the password.

    I have two emails in the app and this problem is only affecting the Exchange account (which is my work email thru a vpn). The other is an IMAP account and doesn't have this problem. Of course, the password in Settings is correct and I have re-entered it multiple times. Interestingly, I can also check this email account on my iPad (also recently updated to iOS 8) and this problem does NOT occur on the iPad. I have deleted the email account from the phone and reinstalled it but to no effect. I have tried searching the internet for a solution but haven't found a good answer specific to my problem. Again, this started immediately after installing iOS 8 on the phone. Please help as this is truly annoying. Thanks,

  2. #2  

    Default Re: iPhone 5 Mail app constantly pops up "Password Incorrect"

    Have you updated to the current version of 8.0.2? If not, try that first.
  3. #3  
    DrJ7141's Avatar
    iMore Nanite

    1 Posts

    Default Re: iPhone 5 Mail app constantly pops up "Password Incorrect"

    Already updated to 8.0.2. No effect on problem.

Similar Threads

  1. Why I've stopped using Google apps on my iPhone 6 Plus
    By iMore.com in forum iMore.com News Discussion
    Replies: 2
    Last Post: 11-07-2014, 12:50 PM
  2. Which iPhone, in regard to storage size, should I get?
    By iMore Question in forum Ask a Question
    Replies: 15
    Last Post: 10-12-2014, 10:29 AM
  3. How can I install iOS 8 on my Japanese iPhone 4S?
    By iMore Question in forum Ask a Question
    Replies: 3
    Last Post: 10-11-2014, 08:23 AM
  4. Is there a way to remote install iPhone/iPad updates?
    By Derwin Richard in forum Accessibility & Special Needs
    Replies: 2
    Last Post: 10-09-2014, 09:52 PM
  5. My iPhone 6 Plus Review
    By MatthiasV in forum iPhone 6 Plus
    Replies: 1
    Last Post: 10-09-2014, 10:30 AM

Posting Permissions