Message on Mac is offline and doesn't recognize my apple id.
I did the recent update and am running 10.9.5 on my Mac. My Messages are offline. I try to bring active and it asks for my apple id and password, then tells me I do not need to create a new apple id, to contact Apple care support... which I am not paying $19.99 for a one time service call. My apple care ran out 4 months ago.. Mac is 40 months old.
This is the exact message:
If this is a new Apple ID, you do not need to create another one. To use this Apple ID with iMessage, contact iMessage support with the code below.
Customer Code: 9286-9393-3296