Why am I unable to join my Wi-Fi network at home?

[iMore Question]

I'm trying to connect to the internet at home and I keep getting the message "unable to join the network". I am with virgin media. I used it with no problem at my daughter' s house yesterday, she is with Sky. My laptop is working fine, so I know my router is working.
Does anyone know what I'm doing wrong?

 

[kataran]

Re: problems connecting to virginmedia wi-fi

Was there any changes to your network or your device it could be a simply a password issue you should go to settings wifi and Forget the Network and then try and add it again after a reboot of your device

 

[Just_Me_D]

Re: problems connecting to virginmedia wi-fi

It can be a number of things. Check the Wireless router's settings to make sure your device has access to the Internet. You can also try resetting the network settings on your device.

 

[avmsam]

Networking is tricky; so many variables.

Start by 'forget network' on your phone and trying to connect again

Try rebooting your phone

Power cycle your modem/router.

Check settings on modem/router.

Try resetting the router to factory settings and see if it connects. If it does then it may have been a setting. Go ahead a re setup your network and careful with settings you enable.