1. Just_Me_D's Avatar
    How will I get back to this chat box?
    1. Logback in to forums.imore.com when the computer boots back up or
    2. Install the iMore Forums app on your iPhone, login, tap on the 3 lines in the upper left corner and then tap on "Participated". You will see a list of the threads you participated in. Tap on this particular thread. You can read and reply directly from the app.
    07-18-2014 04:14 PM
  2. Evelyn Jenkins's Avatar
    Tried that. Still nothing
    07-18-2014 04:15 PM
  3. Evelyn Jenkins's Avatar
    No go. I guess I am making a trip to Apple tonight
    07-18-2014 04:30 PM
  4. Just_Me_D's Avatar
    No go. I guess I am making a trip to Apple tonight
    I'm sorry we couldn't better assist you, Evelyn and I hope your trip to the Apple Store will prove to be worth it. Update is when you can, please and good luck. Be sure to tell the geniuses at the Apple Store how far you travelled. Take care...
    07-18-2014 04:40 PM
  5. taz323's Avatar
    No go. I guess I am making a trip to Apple tonight
    It's a long ride, but looks like you've tried everything else. Hope it works out.
    07-18-2014 04:41 PM
  6. Evelyn Jenkins's Avatar
    Thank you both for your help
    07-18-2014 05:11 PM
  7. Evelyn Jenkins's Avatar
    anyone still checking this forum?
    07-19-2014 05:47 PM
  8. Evelyn Jenkins's Avatar
    Is this forum still active?
    07-19-2014 05:55 PM
  9. Evelyn Jenkins's Avatar
    I had a 4s that i bought my daughter that wouldn't sync with itunes. Now my old 4s that I am giving to my other daughter won't sync. What are the chances?
    07-19-2014 06:02 PM
  10. Just_Me_D's Avatar
    Thank you both for your help
    You're very welcome

    anyone still checking this forum?
    Please understand that the people who peruse this forum are volunteers, and have lives outside of iMore. Being that this is the weekend, it's safe to assume that a good deal of us are spending quality time with our families and friends. Having said that, please be patient. Someone will reply when it is convenient for them. Thanks

    Is this forum still active?
    Yes, it is...
    Evelyn Jenkins likes this.
    07-19-2014 06:08 PM
  11. Not Quite Right's Avatar
    Phone seems to work fine. AT&T won't take the phone back or exchange it. They say I have to go to apple which again is almost an hour away. I have owned it for only about 18 hours and have to drive an hour away.
    When did at&t stop having a 14 day return policy? Anyhow try this link ...
    Why won't my iPhone sync or even show up via iTunes?-screen-shot-2014-07-20-5.43.53-am.png
    How to use multiple iPhone, iPad, or iPod devices with one computer
    07-20-2014 07:45 AM
  12. bobbob1016's Avatar
    I didn't read past posts, but *PLEASE* try iOS: Device not recognized in iTunes for Windows step 5 before driving an hour away. Basically, you just have to change the driver it's using. Windows frequently installs it's driver over the Apple Mobile Device driver. You need the AppleMobileDevice driver. This fixes it in almost every case I've heard.

    Edit: Further, should be under "Update the Apple Mobile Device Driver" Not the easiest thing, but Apple could help walk you through it...
    07-20-2014 02:10 PM
  13. sgtmanhood's Avatar
    hey i was having the same problem and i followed this link and did number 5 and it fixed it for me
    10-17-2014 04:11 PM
  14. qbnkelt's Avatar
    I've had this issue before and it drive me CRAZY. Number 5 fixed it.


    Sent from my SEXY GORGEOUS AWESOME GOLD 128G iPhone 6
    10-17-2014 04:56 PM
  15. Sue Adriaansen's Avatar
    Hi I have the same problem except that my iphone used to sync with itunes but doesn't anymore.The cable is fine as my daughters iphone works with it on her itunes.
    Not sure what the problem is. Do you have any suggestions?
    Kind Regards,
    Sue
    02-04-2015 03:23 AM
  16. Jamar Champion's Avatar
    Go into your iphone settings then >general and scroll to reset> and reset your network settings. Phone will restart, open itunes and plug in phone, allow acess and whalaa your phone will be recognized....
    04-18-2015 09:42 AM
  17. Kenneth Cannon's Avatar
    Did you ever get it to work
    05-18-2015 12:05 AM
  18. jables2915's Avatar
    Connect your iPad/iPhone/iPod to your PC
    Go to: Control Panel > Device Manager
    Click on: Portable Devices
    Right click on: Apple iPad/iPhone/iPod > Update Driver Software
    Choose: Browse my computer for driver software.
    Go to: C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers

    This worked for me
    06-23-2015 05:58 PM
  19. PATAPAT's Avatar
    use a different cable?
    01-09-2016 11:24 PM
44 12

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