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iMore Question
I bought a new iphone 4s for my daughter yesterday, but when I plug it into my computer I can't get it to sync with itunes. It won't even show up under itunes. Can someone assist?
So much for a response in 5 minutes
I know. I deleted post. It didn't come through for a while so who knows, but I appreciate the help. Just aggravated. AT&T is no help at all and Apple says to bring it to store which is almost an hour away
Phone seems to work fine. AT&T won't take the phone back or exchange it. They say I have to go to apple which again is almost an hour away. I have owned it for only about 18 hours and have to drive an hour away.
It is possible that her charging port is defective somehow, but I can't say for certain. Try rebooting the device (simultaneously press and hold both the power button and home button until you see the Apple logo and then release both buttons.) Afterwards, see if iTunes will detect your daughter's iPhone.The computer sees the phone as it shows up under My Computer. Its also charging just fine. I don't have another computer with itunes, but when I plug in my iphone it shows up immediately on itunes
This maybe overkill, but hey, it's worth a try.Dell computer using Windows 7. Tried another cable and itunes still doesn't see it
Still not working. I forgot to mention that everytime I plug it in the phone asks if I trust the computer, but when syncing a phone that usually doesn't come up. Its like the phone does see itunes and vice versa
Still not working. I forgot to mention that everytime I plug it in the phone asks if I trust the computer, but when syncing a phone that usually doesn't come up. Its like the phone does see itunes and vice versa