I replaced the ear piece myself because it was not working. After replacing it, it still doesn't work. I have tried soft and hard resets. I have tried cleaning out the headphone jack. I'm not sure where to go from here. Help!
1. What's the device you replace the ear piece for?
2. Did you follow a set of instructions or did you wing it?
3. Are you certain the replacement part was functional?
4. Did you increase the volume lever after replacing the ear piece?
5. If the device is an Apple product, I recommend you make a genius bar appointment with the nearest Apple Store to see if they can make it work for you.