1. Bo Jessen's Avatar
    It seems I can't for some reason. it says I haven't got permissions to see that post. Travelling in Japan right now and in serious need of my notes. Can you fill me in?
    07-05-2015 12:07 PM
  2. Ledsteplin's Avatar
    It seems I can't for some reason. it says I haven't got permissions to see that post. Travelling in Japan right now and in serious need of my notes. Can you fill me in?
    Post a few comments here and there. I think you need 10 posts. Not sure.
    07-05-2015 12:39 PM
  3. Bo Jessen's Avatar
    Post a few comments here and there. I think you need 10 posts. Not sure.
    Will do...
    07-05-2015 12:48 PM
  4. Bo Jessen's Avatar
    It still doesnt work, but I would also be perplexed if something I did in gmail (which my notes weren't connected to), would have anything to with my notes system on my phone, since I haven't changed anything on my email account for a long time?
    07-05-2015 05:36 PM
  5. Ledsteplin's Avatar
    It still doesnt work, but I would also be perplexed if something I did in gmail (which my notes weren't connected to), would have anything to with my notes system on my phone, since I haven't changed anything on my email account for a long time?
    Are you saying the only account in your Notes app is iCloud? Do you see "Accounts" in the upper left corner? If you have more than one account connected to Notes, it will show them and an "All Notes". Where all do you have Notes turned on in Settings? Check all your email accounts and iCloud. What's turned on for notes?
    07-06-2015 06:03 AM
  6. Bo Jessen's Avatar
    It didn't say that before I went through trying to retrieve my lost notes thus trying to add an iCloud account. If there were any email accounts attached when the incident happened I am pretty sure it was my work email.

    I reckon it isn't enough just having the gmail app and having google accounts across services?
    07-06-2015 07:00 AM
  7. Bo Jessen's Avatar
    I think some autocorrect did something to that post. I try again:

    I didn't see "accounts" before I went through trying to retrieve my lost notes by trying to add an iCloud account. Now both my work email and my gmail is attached.

    If there were any email accounts attached when the incident happened I am pretty sure it was my work email, but I couldn't choose between accounts or see which account it was attached too for that matter.

    I reckon just having the gmail app and having google accounts across services won't mean that all of my notes are hidden somewhere in my gmail, or?
    07-06-2015 11:05 PM
  8. Bo Jessen's Avatar
    Any ideas out there that would help in my particular case?
    07-14-2015 10:07 AM
  9. Just_Me_D's Avatar
    Any ideas out there that would help in my particular case?
    Let's start from scratch. What is the specific problem you are having? What email account is the issue associated with? What iOS device and iOS version, and what specifically have you tried in an attempt to correct the problem?
    07-14-2015 10:56 AM
  10. Bo Jessen's Avatar
    I have a list of notes in my notes app. I have been collecting these originally on my iPhone 4s and now on my iPhone 6 Vers. 8.3.

    A week back all of these notes disappeared without me doing anything that I can think of being related to the notes app. I still haven't worked out how and why they disappeared.

    Because of prior password and storage issues with iCloud nothing is saved in iCloud as far as I know.

    When I was looking at my notes app before my notes disappeared I couldn't choose between accounts. This tells me that either no account (is that possible?) or only one account was attached to those notes (this is only something I have gathered from reading this and related threads). If any account was attached my best bet is that it is my working email, since this is the email that I am using through my email app on the phone.

    I don't know if my google account could have anything to do with it?

    Since it happened I have tried following some of the advice above, without any help. However now I can choose from several accounts when writing notes: iCloud (I tried registering again), my work account and ''all".
    07-14-2015 11:28 AM
  11. Bo Jessen's Avatar
    I have a list of notes in my notes app. I have been collecting these originally on my iPhone 4s and now on my iPhone 6 Vers. 8.3.

    A week back all of these notes disappeared without me doing anything that I can think of being related to the notes app. I still haven't worked out how and why they disappeared.

    Because of prior password and storage issues with iCloud nothing is saved in iCloud as far as I know.

    When I was looking at my notes app before my notes disappeared I couldn't choose between accounts. This tells me that either no account (is that possible?) or only one account was attached to those notes (this is only something I have gathered from reading this and related threads). If any account was attached my best bet is that it is my working email, since this is the email that I am using through my email app on the phone.

    I don't know if my google account could have anything to do with it?

    Since it happened I have tried following some of the advice above, without any help. However now I can choose from several accounts when writing notes: iCloud (I tried registering again), my work account and ''all".
    And just to add. I have checked accounts, tried rebooting, tried finding a notes folder in gmail and my work email without any success.
    07-14-2015 11:34 AM
  12. Just_Me_D's Avatar
    I have a list of notes in my notes app. I have been collecting these originally on my iPhone 4s and now on my iPhone 6 Vers. 8.3.

    A week back all of these notes disappeared without me doing anything that I can think of being related to the notes app. I still haven't worked out how and why they disappeared.

    Because of prior password and storage issues with iCloud nothing is saved in iCloud as far as I know.

    When I was looking at my notes app before my notes disappeared I couldn't choose between accounts. This tells me that either no account (is that possible?) or only one account was attached to those notes (this is only something I have gathered from reading this and related threads). If any account was attached my best bet is that it is my working email, since this is the email that I am using through my email app on the phone.

    I don't know if my google account could have anything to do with it?

    Since it happened I have tried following some of the advice above, without any help. However now I can choose from several accounts when writing notes: iCloud (I tried registering again), my work account and ''all".
    Since you mentioned both iCloud and Google, login to both websites via a computer and check to see if your notes are present. If they are present in one of the accounts, then go to Settings - Mail, Contacts, Calendars and then disable the toggle next to Notes in the iCloud and/or Gmail portion, and then enable the toggle again to have the notes re-sync to your device.
    07-14-2015 11:38 AM
  13. Just_Me_D's Avatar
    And just to add. I have checked accounts, tried rebooting, tried finding a notes folder in gmail and my work email without any success.
    On your device, go to Settings - Notes and then check to see what is listed under "Default Account".
    07-14-2015 11:40 AM
  14. Bo Jessen's Avatar
    I only have iPhone and iPad access while travelling all through the summer. Can it be that I can see other folders with computer access?

    Right now the standard account is my work email. The alternative is iCloud. However I am sure that it only lists iCloud because I have now re-registered and that it didn't when the notes disappeared.

    I am not certain whether a standard account was listed at all when they disappeared. If so, it was probably my work email.
    07-14-2015 11:47 AM
  15. Just_Me_D's Avatar
    I only have iPhone and iPad access while travelling all through the summer. Can it be that I can see other folders with computer access?

    Right now the standard account is my work email. The alternative is iCloud. However I am sure that it only lists iCloud because I have now re-registered and that it didn't when the notes disappeared.

    I am not certain whether a standard account was listed at all when they disappeared. If so, it was probably my work email.
    If you can login to your work email via a computer and see the notes then you should be able to have those notes sync to your iOS device if your work email account is properly configured on it. If your work email is configured on your iPhone and/or iPad, go to Settings - Mail, Contacts, Calendars and the select your work email. If a 'Notes' option is present, make sure the toggle next to it is enabled. That should sync your notes to your device. I don't know what else to tell you.
    07-14-2015 12:15 PM
  16. Bo Jessen's Avatar
    There is a notes option. And it is enabled. However it is so because I tried that earlier in the process of troubleshooting. I wasn't so before as a standard setting - does this mean that my notes should be there, or not? :-)

    And thank you for all the help.
    07-14-2015 07:35 PM
  17. Bo Jessen's Avatar
    There are no notes folders on my work email on my phone. Can it be that they are only viewable from a computer?
    07-14-2015 07:37 PM
  18. Ledsteplin's Avatar
    There are no notes folders on my work email on my phone. Can it be that they are only viewable from a computer?
    Read this.
    http://forums.imore.com/showthread.php?t=332859

    Toggle Notes OFF in the Gmail account in Settings. Then look for the Folder in mail.
    07-14-2015 09:01 PM
  19. Ledsteplin's Avatar
    On your phone, when you get done, make sure Notes are toggled OFF for all mail accounts in Settings. Only toggle Notes on for iCloud. Do that and you won't lose Notes.
    07-14-2015 09:14 PM
  20. Bo Jessen's Avatar
    Sorry, i am still not allowed to see that post for some reason.
    07-15-2015 10:01 AM
  21. Ledsteplin's Avatar
    Sorry, i am still not allowed to see that post for some reason.
    In a nutshell, it says turn Notes off in your Gmail account in Settings. Then look in the Notes folder in your mail app. You won't see a folder if Notes is turned on for Gmail. Try that and see if the Notes are there in the folder. Do this on the phone.
    Then afterward, make sure only iCloud is turned on for notes in Settings.
    07-15-2015 01:44 PM
  22. Bo Jessen's Avatar
    Thanks. As far as I can see it is not even possible to give gmail access to my notes under settings? (Either under settings on my phone or on gmail desktop version).
    07-15-2015 08:03 PM
  23. cookuser218's Avatar
    This seems to have coincided with the most recent update that included the new music app.

    For years I just used the native Apple app and it synced to iTunes. With the latest update it changed the backup to exchange and only my most recent notes are saved and they also reside in the notes folder in outlook.

    From what I can tell the old notes are gone forever.

    This happened at the same exact time on my girlfriends phone.

    Bummer
    07-27-2015 06:14 PM
  24. Ledsteplin's Avatar
    Thanks. As far as I can see it is not even possible to give gmail access to my notes under settings? (Either under settings on my phone or on gmail desktop version).
    You don't have this in your settings >Mail, Contacts and Calendar > Gmail?
    How can I retrieve the notes that have disappeared from my iPhone?-imageuploadedbytapatalk1438042933.248437.jpg
    07-27-2015 07:22 PM
  25. Bo Jessen's Avatar
    Gmail doesn't appear - only my work email (and iCloud because I have added the account after the loss of notes). I am pretty sure, however, that the sync notes function was not toggled on before I lost the notes.

    From what I gather from this thread my last option is to wait until I have access to my work email on a computer and see if there should be any notes folder. Is that right? I'm pretty sure there won't be any unfortunately.
    07-28-2015 12:13 AM
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