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  1. Thread AuthorThread Author   #1  
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    Default "other" space in iphone is 19GB??

    okay I have tried phone clean and deleting things in notes and my call logs, but i can't seem to rid of the "other". 19GB seems like a huge huge amount please help??
  2. #2  
    Highrisedrifter's Avatar
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    Default Re: "other" space in iphone is 19GB??

    Hi and welcome to iMore

    The 'other' data is generally a combination of local caches from apps, browsers, mail, Messages, Reading List, saved games, app-specific documents and data, notes, and voice memos. Sometimes the 'other' data is corrupted file data from a backup or sync that was interrupted for some reason.

    A lot of apps bloat themselves by storing data, like Instagram for instance which although only a 25mb app can sometimes bloat itself up to 20 times that amount with data. You can remove and reinstall those apps to see if it fixes the issue.

    If after all of the above it still hasn't helped then a backup and restore should do the trick
  3. #3  

    Default "other" space in iphone is 19GB??

    Yeah 19GB is pretty large especially if your on a 32GB device

    Do a back up after you clear out unwanted email iMessage and unwanted apps go into Settings>iCloud>Storage&Backup

    Make sure your iCloud back up is on then tap on Manage storage and toggle off all the apps you don't want to save data. After you finish do a full back up of your device then plug it in to your computer and do a Restore of your device load your back up and you will see a big decrease in your other folder

    It's not a big deal like it was on webOS when we use to get the dreaded “Application Database is Full ” warning if not handled immediately would kill your device. Fixing that required Command Line trickery 😖
    Last edited by kataran; 04-17-2014 at 12:08 PM.
  4. #4  
    anon4757448's Avatar
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    Default Re: "other" space in iphone is 19GB??

    I was having this problem also. I did my first backup and restore on Monday and it knocked my "other" down to 800mb.

    Sent from my iPhone 5S using iMore Forums
  5. #5  
    Joey91's Avatar
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    Default Re: "other" space in iphone is 19GB??

    I had the same issue when I used a third party cable, but when I tried using an Official Apple cable it worked fine.
  6. #6  
    Massie's Avatar
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    Default Re: "other" space in iphone is 19GB??

    See if you can find out whether an app is using storage by going to Settings>General>Usage>Manage Storage. You might find an app is using space you didn't realize it was using.

    Note: if you're currently running a beta of iOS 8, this could just be a bug. There was an issue where iTunes was showing available storage incorrectly.

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