I jailbroke my device and now it won't fully turn on or off

[iMore Question]

i have iphone5 (locked to AT&T) and i tried to buy online unlocking - paid for it. downloaded evasion 7 and connected my phone and now it wont turn on all the way or turn off all the way. I did hold both power and main screen button simultaneously and now phone is off... what shall i do next to make it work

 

[anon(4698833)]

You seem to be addressing two different things here...

- You bought an online unlock. Are we to understand that this worked properly?
- You jailbroke your device and said it won't turn off or on fully...you should probably try to jailbreak the device again. If it is still having this issue, you will want to do a full restore and backup the device from iCloud (hopefully you have that already done).

 

[Ami Thakkar]

yes i bought online software to unlock it. I am not able to jailbreak again. everytime i try to turn on it brings the apple logo and does nothing. when i try and connect to laptop it does not detect. please help

 

[anon(4698833)]

You will need to restore the device...just FYI, when you restore the device, you run the chance of losing your unlocked status. It doesn't happen every time, especially if the device has been unlocked for a period of time...but if the device was never fully activated as unlocked, you may lose it.

 

[Ami Thakkar]

this is going to be most silly question you have heard..but how do i restore the device? i am sorry i have never done it and dont know how to..i m not sure bt is it through itunes?

 

[anon(4698833)]

Yes, you will want to do it through iTunes. You will see a tab that says "Restore iPhone" under the iOS version information.

Do you have a current back up of the device to use? Is it located physically on your computer or did you use iCloud?

 

[Ami Thakkar]

i do not have backup but there is nothing to back up on phone.

 

[Ami Thakkar]

i am restoring it now. do i need to keep the home button pressed??? my thumb hurts n it says it will take 43 mins

 

[anon(4698833)]

No...when the phone is restoring, you will be prompted for any further input from yourself.

Are you restoring this device within iTunes?

 

[Ami Thakkar]

ok..thank god... i just removed my thumb...
yes restoring with itunes..
only with ur help i got here..thank you so much..but pls do not go till its done if you can stay

 

[anon(4698833)]

lol...no promises on being here immediately for questions, but I check the forum periodically throughout the day.

 

[Ami Thakkar]

well 32 mins to go...
so once this is done wat next??

 

[anon(4698833)]

Once the device is restored, and your unlock service is hopefully still in place...you can try jailbreaking the device again if you so choose.

Just a word of caution...the most recent jailbreak is still, in my opinion, a bit unpolished and buggy...unless there is a necessity for you to jailbreak the device, I would advise using it in a native state until further updates come along. Again, just my thought on it.

 

[Ami Thakkar]

ok once its done... will see wat comes
i have no idea if the process of jail breaking completed last night
24 to go

 

[Ami Thakkar]

it says processing ifle

 

[Ami Thakkar]

i cant believe this..it came back to apple logo and did nothing...

 

[Ami Thakkar]

ok so now... i have phone on... it says sim not valid..so i believe its not unlocked...
can u pls suggest what to do next...please

 

[anon(4698833)]

ok so now... i have phone on... it says sim not valid..so i believe its not unlocked...
can u pls suggest what to do next...please

To be honest, if it restored but simply says SIM not valid, you probably lost your unlock and will need to do it again. You can try contacting the unlock service you used to see if they will assist you with that...there's nothing we can do to help you with that at all.

 

[Ami Thakkar]

i did again..and it says its done successfully and one sim is working but other is not..any suggestions? pls

 

[anon(4698833)]

Is the SIM that is working a SIM card for the carrier the device was originally on?