At least twice a day, my iPhone 5S will freeze up, go white, then reboot itself.

[HAWK]

Hey guys I don't know if anyone has seen this happen before but my phone will go fine for most of the day but at least twice a day it will freeze up and go white then reboot itself. Anyone familiar with this issue? No it's not jail broken. Maybe re install the software on the phone?

 

[Just_Me_D]

If I were you, I'd back it up, offload any important data & photos, put it in DFU mode and start from scratch.

 

[anon(4698833)]

I'd take it back for a replacement.

 

[rayz336]

I'd try restoring the iPhone or try to take it into the Apple Store for a replacement

 

[HAWK]

Yeah I tried the restore, still acts up. Off to the apple store I go lol

 

[I BEN I]

At least twice a day, my iPhone 5S will freeze up, go white, then reboot its...

Sounds to me like your screen harness connector on the inside of your phone is gone. I can almost promise you that is what the issue is. It shorts out the screen and sends the phone into a hard reset. Used to see it all the time. Go see an apple tech, and if you had someone change your screen other than apple you know where to complain.


Sent from my iPhone 5s.

 

[meashishnd]

You must show ur phone to Apple Store . may be hardware issue

 

[Septembersrain]

I'd try the restore through DFU mode, don't reinstall any of your data for 24-48 hours. If it's still doing it, you've likely got a hardware issue on hand. If it doesn't, perhaps something you are restoring/installing might be causing it?

Either case, you'd probably be better doing as the others suggested with going to the Apple Store. =)

 

[HAWK]

At least twice a day, my iPhone 5S will freeze up, go white, then reboot its...

Sounds to me like your screen harness connector on the inside of your phone is gone. I can almost promise you that is what the issue is. It shorts out the screen and sends the phone into a hard reset. Used to see it all the time. Go see an apple tech, and if you had someone change your screen other than apple you know where to complain.


Sent from my iPhone 5s.

This was the exact problem I found out after dealing with apple. Thanks

 

[rayz336]

Re: At least twice a day, my iPhone 5S will freeze up, go white, then reboot its...

This was the exact problem I found out after dealing with apple. Thanks

Glad you got the problem solved!

 

[I BEN I]

Right on glad you figured out the issue. Sorry to hear you need a new screen


Sent from my iPhone 5s.