1. iMore Question's Avatar
    I tired to purchase effects on the videostar app but when I sign in to purchase it, it comes up with a note saying "purchase failed: cannot connect to iTunes store." so I plugged it in my laptop but it still comes up with the same note when I try to buy it. and yes I am typing the right password.
    01-27-2014 05:30 AM
  2. SeanHRCC's Avatar
    There is probably an issue with that extension in the app store...try it again later today.
    01-27-2014 06:34 AM
  3. hannah banana17's Avatar
    What you could do is, there's a question mark on video star. Click on it and send an email to video star about your problem. I had the same thing and I just emailed them about and there working on it right now
    02-12-2016 09:30 AM

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