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  1. Thread AuthorThread Author   #1  
    iMore Question
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    Default i can't purchase videostar effects

    I tired to purchase effects on the videostar app but when I sign in to purchase it, it comes up with a note saying "purchase failed: cannot connect to iTunes store." so I plugged it in my laptop but it still comes up with the same note when I try to buy it. and yes I am typing the right password.
  2. #2  
    SeanHRCC's Avatar

    12,021 Posts
    Global Posts
    12,215 Global Posts

    Default Re: i can't purchase videostar effects

    There is probably an issue with that extension in the app store...try it again later today.
  3. #3  
    hannah banana17's Avatar
    iMore Nanite

    1 Posts

    Default Re: i can't purchase videostar effects

    What you could do is, there's a question mark on video star. Click on it and send an email to video star about your problem. I had the same thing and I just emailed them about and there working on it right now

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