My computer will only recognize old phone & not the new 5S

[iMore Question]

computer will only recognize old phone not new 5s

 

[anon(4698833)]

re: My computer will only recognize old phone & not the new 5S

iTunes will only recognize old iPhone? Or computer itself? What exactly does iTunes do when the 5S is connected? Do you get any error codes?

There is so much more detail you could give to get a legitimate and helpful answer.