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  1. Thread AuthorThread Author   #1  
    iMore Question
    iMore Question's Avatar

    Default Can't access App Store

    Every time I open my app store icon I see a picture of Words with Friends in the foreground. I can see other apps in the background but don't know how to access them. Can anyone help? I'm new to the I-Pad and struggling.
  2. #2  

    Default Re: Can't access App Store

    Do the following:

    1. Reboot your device and then try to access the App Store app.

    If that doesn't help, go to Settings->iTunes & App Store and then tap on your Apple ID. Now Select "Sign Out". After that, go to Settings->General->Reset and then select "Reset Network Settings". Now go back and sign back in to the iTunes & App Store. It should work correctly for you.
  3. #3  
    cchptato's Avatar
    iMore Nanite

    1 Posts

    Default Re: Can't access App Store

    Oh thank you so much.
    The reboot did the trick.

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