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  1. Thread AuthorThread Author   #1  
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    Default can't login to facebook from iphone 5s

    I got a new iphone 5s a few weeks ago. Ever since I installed the facebook app it won't allow me on. I get a message that says, "enter the facebook password for "" in settings" with an option to cancel or go to settings. If I hit cancel, the message just pops up again and again. If I go to settings it rejects my password and says there is an issue with the server. It's definitely something with the phone and not with my Facebook account, but I can go on from my computer or iPad without any issues.
  2. #2  
    xoayr's Avatar
    iMore Newbie

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    Default Re: can't login to facebook from iphone 5s

    -Have you tried deleting and re-downloading the app?
    -Have you tried shutting off your phone and turning it back on?
    -Are you certain you are typing the right password? (typos happen)
    -Try checking and deleting other copies of the Facebook app (if you restored from a backup).
    -Make sure you're updated to the most recent iOS and Facebook app.

    I've heard that people have had to reset their iDevices and "setting them up as a new Device"
  3. #3  

    Default Re: can't login to facebook from iphone 5s

    This was answered in your other thread.

    I can only assume that something is getting crossed up with the native Facebook feature. Do the following:

    1. Delete the Facebook app
    2. Go to Settings->Facebook and then delete the account
    3. Reboot your device
    4. Re-install the Facebook app and then login with the app itself and not via settings if you are given the choice.
    5. If you are not given a choice, go to Settings->Facebook and then login. Afterwards, initiate the Facebook app and give it permission to use the native Facebook credentials that you just inputted via the Settings.
    Last edited by JustMe'D; 11-19-2013 at 02:22 PM.
  4. #4  
    hikeswiss's Avatar
    iMore Nanite

    1 Posts

    Default Re: can't login to facebook from iphone 5s

    I followed your instructions as follows:

    1. Delete Facebook acct in settings
    2. Delete downloaded Facebook app.
    3. Shut down iPhone completely.
    4. Reboot iPhone.
    5. Download Facebook app again.
    6. Sign in with username and password.



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