What caused the message screen on my iPhone 4S to be blank?

[pzoltek24]

Today my message screen went blank. I can read messges in the header on top of my screen when they arrive or after I first slide my phone open. But when I turn on messaging, the screen is blank even though it shows that I have 3 messages. I went to Settings and I reset all my settings. The message screen is still blank and on my home screen the message icon now has an exclamation point next to it.

 

[rdiddy_25]

Weird issue. Can u please provide a screenshot of what it looks like so we can assist you further

 

[Jaguarr40]

The screenshot would be huge and have you tried a hard reset by holding down the Power and Home button at the same time until you see the Apple logo and then let go, See if that makes a difference.
Thank you for the question and becoming a member of iMore does not cost you anything but a few mins you know.

 

[guest1123]

The same thing happened on my iPhone 5s. It's only when I try to text one number. Everytime that number texts me the notifications go up but won't register as read. I've tried closing the message app, turning my phone off and back on, and holding the lock butting and home button until the apple logo appears but nothing is fixing it. Help please!

 

[Just_Me_D]

The same thing happened on my iPhone 5s. It's only when I try to text one number. Everytime that number texts me the notifications go up but won't register as read. I've tried closing the message app, turning my phone off and back on, and holding the lock butting and home button until the apple logo appears but nothing is fixing it. Help please!

What iOS version are you using and have you tried signing out of iMessage and then signing back in?

 

[guest1123]

I have iOS 8.3. The iMessages work, it's a message to an android that's having the problems

 

[Ledsteplin]

I have iOS 8.3. The iMessages work, it's a message to an android that's having the problems

Did that person on Android recently switch from iPhone to Android?


Sent from my ancient but trustworthy iPhone 5. ☮

 

[guest1123]

No they didnt

 

[Ledsteplin]

No they didnt

Just that one person or all Android users? If only that one person, the problem may be on their end.


Sent from my ancient but trustworthy iPhone 5. ☮

 

[ajl]

No they didnt

Trying turning iMessage off and see if you're then able to send an SMS (text) to anyone. Do this by going to Settings > Messages > Switch iMessage off.


Sent from my iPhone 6+ on Tapatalk

 

[guest1123]

They restarted their phone and it didn't fix anything. I can send sms messages with iMessage tirned off

 

[Ledsteplin]

They restarted their phone and it didn't fix anything. I can send sms messages with iMessage tirned off

You should be able send SMS messages with iMessage toggled on. Do you have "send as SMS" toggled on also? If not, toggle it on.

Also toggle on MMS on down lower.
If you have those toggled on, try toggling iMessage off, then sign out of iMessage. Do a hard reset.
Hold the top power/sleep button and the home button at the same time until the Apple logo appears, then release.
Then sign back in to iMessage. Then toggle iMessage back on.


Sent from my ancient but trustworthy iPhone 5. ☮

 

[guest1123]

You should be able send SMS messages with iMessage toggled on. Do you have "send as SMS" toggled on also? If not, toggle it on.
View attachment 81081
Also toggle on MMS on down lower.
If you have those toggled on, try toggling iMessage off, then sign out of iMessage. Do a hard reset.
Hold the top power/sleep button and the home button at the same time until the Apple logo appears, then release.
Then sign back in to iMessage. Then toggle iMessage back on.


Sent from my ancient but trustworthy iPhone 5. ☮

That didn't work either

 

[Ledsteplin]

That didn't work either

I think it's on the other phone. They don't have something set right.


Sent from my ancient but trustworthy iPhone 5. ☮