1. Wes Wilkes's Avatar
    I took my Apple Watch to the gym for the first time this morning and was extremely disappointed and hoping it is all user error. I am desperately hoping I can make use of the Apple Watch but the HR sensor was all over the place, I tightened it and moved it to various positions but never got right at times during a heavy workout it would should 40-50bpm and I know it wasn't correct. Now when I did a cool down on the elipitcal it finally locked in and the sensor on the machine matched the watch but through out all of that it never calculates calories burned so my questions are. What is the best way to wear or placement to get a consistent reading of HR and why didn't calories show up? Any help would be great or I may be back to my Charge...
    12-27-2016 04:27 PM
  2. tcuprof's Avatar
    Hi Wes. Welcome to imore.

    I don't know why calories wouldn't show up. It is important that the watch be snug during a workout, but it sounds like you did that.

    The first two things to try:
    1) restart watch (press and hold crown and dock button at the same)
    and if that doesn't work,
    2) unpair and repair
    01-15-2017 04:00 PM
  3. ItnStln511's Avatar
    How often does the Apple Watch sync with the Health app?
    01-28-2017 08:38 PM
  4. Mac Guy's Avatar
    I don't know.
    01-29-2017 04:54 AM
  5. tcuprof's Avatar
    How often does the Apple Watch sync with the Health app?
    I don't know either, but I do know that when they have different data, it's usually a matter of a minute or less until they're the same.
    01-29-2017 06:41 PM
  6. ItnStln511's Avatar
    I don't know either, but I do know that when they have different data, it's usually a matter of a minute or less until they're the same.
    Awesome, thanks!
    01-29-2017 07:50 PM

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