Low Quality Netflix

itsnotmeitsyou

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Aug 2, 2016
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I just purchased an Apple TV 4 on Black Friday and I'm having a big issue with Netflix. The streaming quality is terrible. The picture is super grainy and camera movements are choppy. Very similar to watching an old VHS. I know it's not my Netflix settings (4K plan set to 'high') and the picture is great if I stream from my TV or PS4. The weird thing is it's only Netflix. Streaming YouTube, for example, has a good picture on the Apple TV.

2nd question, does the Apple TV limit all streaming services to 1080p, or just native Apple apps?

Thanks in advance!
 

MarkY3130

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Jun 8, 2014
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1080 is the max output from the Apple TV. Not sure why the streaming quality isn't good for you as I haven't had that issue.
 

frrc21

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Oct 29, 2016
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My Netflix streaming in Apple has been good too, perhaps you should contact Netflix directly so they can try to help you, since that's a rather odd thing to happen
 

Mattap

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Oct 30, 2016
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I am actually seeing the same problem with Netflix. Seems like it's buffering. I know it's not my internet because I have a roku and there is no problem, it seems like it's just with Netflix.
 

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