Apple support and repair-very good experience
MBA would not turn on-only a dull gray glow. Contacted chat support on my iPad. Troubleshooting didn't fix it. Tech tries to make Genius bar appointment-none available for at least one week. Next closest store (30 miles away) only has one appointment-Saturday (six days away). Offers mail in and I agree. Return box will arrive within two days.
1-13-15 Mail in box arrives and I take it to FedEx that afternoon.
1-15-15 FedEx delivers my repaired computer before noon. Less than 48 hours after I shipped it!
Logic board replaced under AppleCare, saving me $150 or so according to EBay prices.
- 01-16-2015, 02:54 PM #2
- 02-03-2015, 01:17 AM #3
- 07-28-2016, 11:16 AM #4
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