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  1. Thread AuthorThread Author   #1  
    robclif4d's Avatar
    iMore Beginner

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    Default Apple Pay issue

    I rebuilt my iPhone 6+ last week and set up Apple Pay as I did before the rebuild. I went to a vending machine which I've successfully used before and got the following error message on my iPhone (just under the credit card): "touch id or passcode required to pay." It had a big exclamation point in a circle above the message. My Touch ID works fine but not sure what's causing the error.

    Could it be a faulty NFC reader?

    Thanks,

    Rob
  2. #2  
    kch50428's Avatar
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    Default Re: Apple Pay issue

    Could be an issue with the vending machine's connectivity...
  3. #3  
    mrcobra92's Avatar
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    Default Re: Apple Pay issue

    Quote Originally Posted by robclif4d View Post
    I rebuilt my iPhone 6+ last week and set up Apple Pay as I did before the rebuild. I went to a vending machine which I've successfully used before and got the following error message on my iPhone (just under the credit card): "touch id or passcode required to pay." It had a big exclamation point in a circle above the message. My Touch ID works fine but not sure what's causing the error.

    Could it be a faulty NFC reader?

    Thanks,

    Rob
    Sounds like with the terminal has a config issue and is forcing non EMV building (which Visa doesn't support) or you tripped a security sensor with the secure element and its locked itself for security purposes. Does it look like this with this error message perhaps?
    Apple Pay issue-img_0498.jpg

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