1. steven2014's Avatar
    So I decided at the weekend after much pressure, to get my wife to use Apple Music. I set up Family planning, added her, went to Apple Music and happy days it worked.
    However, at least once or twice a day, it is kicking my wife out of Apple Music and asking her to "choose a plan".

    Apple doesn't seem to know what is wrong, any ideas?
    I have already removed an re added her to family sharing many times, it frustrates me that Apple make this so complicated compared to Spotify ?!
    10-10-2016 11:57 AM
  2. eyecrispy's Avatar
    Did you actually sign up for a plan or are you on the free trial?

    I started out with the free trial and never saw the message and we have 5 people on the plan.
    10-10-2016 12:12 PM
  3. steven2014's Avatar
    I have paid for it. Works sometimes and then all of a sudden doesn't :/
    10-10-2016 01:28 PM
  4. Quis89's Avatar
    I used to have this issue frequently. Haven't had it in quite some time now. I'm honestly not sure what causes it. I re-sent the family share invitation to the people who had this issue and that helped. Remove them from the share then re-add.
    10-10-2016 02:20 PM
  5. steven2014's Avatar
    Thanks

    I removed and try adding again and now it says that they can't be added for another 364 days?!?!
    Why is this so complicated. Spotify here I come !
    10-10-2016 03:19 PM
  6. steven2014's Avatar
    Finally got it to work. Thanks
    10-13-2016 01:48 PM
  7. dhaiy77's Avatar
    how did you get it to work? I've been having the exact problem. It seems so unreliable I may just set up my own account and pay the extra 5 bucks. Very dissatisfied, Apple!
    10-22-2016 08:43 AM
  8. dhaiy77's Avatar
    I should mention we did unsubscribe the family member and reinvited which worked for a day or two, then it showed my songs in the app (which I could play), then I decided to add some more songs but it wouldn't let me add any to iCloud without choosing a plan.
    10-22-2016 08:49 AM
  9. steven2014's Avatar
    Hey, I think because I removed the family member a few times but with a few minutes apart it got confused.
    I find that if you add via an email invite it seems to work better.

    Also make sure that you are both signed into different icloud accounts ?
    10-22-2016 09:23 AM

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