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  1. Thread AuthorThread Author   #1  
    Jasmine Johnston's Avatar
    iMore Nanite

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    4 Posts

    Default Blank screen in app store

    I wanted to see all the new apps in the App Store, but when I clicked See All, I got directed to an empty page. How do I fix this?
  2. #2  
    Bigeric23's Avatar
    iMore Genius

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    3,636 Posts

    Default Re: Blank screen in app store

    Have your tried to restart your device?
  3. #3  
    Akki Julakanti's Avatar
    iMore Nanite

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    Default Re: Blank screen in app store, how can I fix this?

    My colleague's iPhone 5 got the same issue(Blank screen in App store). I fixed it by below steps.
    1. Turned off the phone
    2. waited for a minute and turned on.
    3. Logged out to apple id from settings>General>apps>logout apple id
    4. Logged in again
    got the issue as 'itunes could not connect...'
    5. Tried few more times.
    6.. finaly logged in.
    7. Minimized Appstore by double pressing home button and dragged app store to down.
    8. Clicked on App store
    9. Issue resolved. Able to see search bar, categories and all.

    Best of luck,
    Akki Reddy Julakanti
  4. #4  
    astudyofdying's Avatar
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    Default Re: Blank screen in app store

    that's a bit old post but i'll wirte down my solution for the ones who may have the same problem in the future. i had the same problem. i'm using iphone 5s. i've seen many solutions on the internet like changing the date or changing dns, force start etc. nothing worked for two days. at the end the solution was much more easier then these for me. just turn off both of your internet connections. try to load app store. get the error that your internet conneciton is lost. close app store again. re-connect the internet. than load the app store again. voila!! i dont know if it's gonna help. but worked for me. good luck. it's pretty annoying though.
  5. #5  

    Default Re: Blank screen in app store

    A hard reset usually fixes this.
    Hold the top or side power/sleep button and the home button at the same time until the Apple logo appears, then release.
  6. #6  
    MNarverud's Avatar
    iMore Nanite

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    1 Posts

    Default Re: Blank screen in app store, how can I fix this?

    iTunes is a blank white page, was loading but nothing came into focus. I tried to remove iTunes, so I could reload it. Would not let me
  7. #7  
    italodance's Avatar
    iMore Intermediate

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    154 Posts

    Default Re: Blank screen in app store, how can I fix this?

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