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  1. Thread AuthorThread Author   #1  
    TurboTiger's Avatar
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    Default App Update Screen is Blank on iPad2

    Just a heads up:

    The App Store icon bages displays 2 pending, but the update screen is blank for the past 2 days.
    Same deal on my wife's iPad.

    IPhones updates are fine.

    I checked out Apple Commnity & others are having the same problem but apparently it's on the Apple side & they are aware of the issue.
    Ironically, the Apple System Status link displays all Green.

    Good Luck

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  2. #2  
    kent1915's Avatar
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    Default Re: App Update Screen is Blank on iPad2

    Came here looking for info cuz had same issue. Forums, ya never let me down. Thanks!!!
  3. #3  
    Irish Rose's Avatar
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    Default App Update Screen is Blank on iPad2

    Apple must have fixed this because I had one badge showing this morning and was able to download the update from the App Store just fine.


    Sent from my iPad Mini using Tapatalk 2
  4. #4  
    Jonathan Bulseco's Avatar
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    Default Re: App Update Screen is Blank on iPad2

    I have the same problem (App update icon shows 2 need updating but a blank screen on the app update screen). The app update screen has been blank for at least 2 days. Have tried resetting, rebooting, disconnecting wifi, and signing out of my Apple ID but nothing has worked).
  5. #5  
    RJKinsman's Avatar
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    Default Re: App Update Screen is Blank on iPad2

    I'm having the same problem on both my iPad2, as well as my wife's iPad mini. I did find a workaround:
    1. On the icon bar at the bottom, tap on "Purchased"
    2. Go through all of your apps, each letter A-Z (yes, it's kind of tedius)
    3. On each screen, if the icon says "Update," tap on it.

    It's kind of a pain, but at least you can keep your apps updated.
    TurboTiger likes this.
  6. #6  
    Irish Rose's Avatar
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    Default Re: App Update Screen is Blank on iPad2

    Updates are also working on my son and daughters iPad Mini's too. Strange how it isn't working for everyone yet.


    Sent from my iPad Mini using Tapatalk 2
  7. #7  
    guitarman85's Avatar
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    Default Re: App Update Screen is Blank on iPad2

    Still not working on mine or my dads ipad mini. My iPhone 5 is fine however
  8. #8  
    charlyee's Avatar
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    Default Re: App Update Screen is Blank on iPad2

    Same here. I went into my purchased apps and updated from there.
    QTEK 9100 > Samsung Blackjack > Treo 750 > Treo Pro > BB 9700 > Xperia X10 > Motorola Atrix > HTC Vivid > Lumia 900 > Lumia 820 > iPhone 5 > Moto X > iPhone 5s
  9. Thread AuthorThread Author   #9  
    TurboTiger's Avatar
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    Default Re: App Update Screen is Blank on iPad2

    Quote Originally Posted by RJKinsman View Post
    I'm having the same problem on both my iPad2, as well as my wife's iPad mini. I did find a workaround:
    1. On the icon bar at the bottom, tap on "Purchased"
    2. Go through all of your apps, each letter A-Z (yes, it's kind of tedius)
    3. On each screen, if the icon says "Update," tap on it.

    It's kind of a pain, but at least you can keep your apps updated.
    Good idea,
    I figured this out late last night after my initial post. But the badge count on the App icon is still displaying 2 updates pending.
    On my wife's iPad, the badge was showing 5 - after I updated the apps, the badge is displaying 2.
    Good Luck

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  10. #10  
    guitarman85's Avatar
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    Default Re: App Update Screen is Blank on iPad2

    Yes I was able to update manually from the purchased apps screen, but the badge will not go below 2
  11. #11  
    elsw48's Avatar
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    Default Re: App Update Screen is Blank on iPad2

    I had this problem yesterday. I tried killing all running apps and that seemed to solve the problem. Of course, it could just have been a coincidence.
  12. #12  
    VincenzOH's Avatar
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    Default Re: App Update Screen is Blank on iPad2

    I had the problem yesterday and earlier today. It seems to be working properly now.
  13. #13  
    keith.randy's Avatar
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    Default Re: App Update Screen is Blank on iPad2

    I had this issue and what I did to fix it was turn my iPad off by holding the sleep/wake button and the home button. Once I turned the iPad back on the App Store started to work again for me and I was able to update my apps. Let me know if this works for any of you guys.
  14. Thread AuthorThread Author   #14  
    TurboTiger's Avatar
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    Default Re: App Update Screen is Blank on iPad2

    Still not working for me.

    Good Luck

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  15. #15  
    charlyee's Avatar
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    Default Re: App Update Screen is Blank on iPad2

    Quote Originally Posted by TurboTiger View Post
    Still not working for me.

    Good Luck
    Same here.




    Sent From My iPhone 5 Using Tapatalk
    QTEK 9100 > Samsung Blackjack > Treo 750 > Treo Pro > BB 9700 > Xperia X10 > Motorola Atrix > HTC Vivid > Lumia 900 > Lumia 820 > iPhone 5 > Moto X > iPhone 5s
  16. #16  
    GOPphil81's Avatar
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    Default Re: App Update Screen is Blank on iPad2

    This same thing has been happening to my iPad 4, and my wife's iPad mini.
  17. #17  
    Stephen C Hale's Avatar
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    Default Re: App Update Screen is Blank on iPad2

    Running the same problem on my iPad 3. Been happening for last 3 days.
  18. Thread AuthorThread Author   #18  
    TurboTiger's Avatar
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    Default Re: App Update Screen is Blank on iPad2

    Update screen still blank however the Badge count has disappeared after I updated my apps from the Purchase screen.
    Good Luck

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    MacBook Air 13" Mid 2012 Mavericks 10.9.4
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  19. #19  
    Peligro911's Avatar
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    Default Re: App Update Screen is Blank on iPad2

    My ipad 4 is working like normal had 3 this morning and updated fine


    Sent from my iPhone 5 from a galaxy far far away (in the USA ) using Tapatalk !
  20. #20  
    Brian williams5's Avatar
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    Default Re: App Update Screen is Blank on iPad2

    Still having same issue with mine as well, so is my wife. It's going on 4 days now.
  21. #21  
    ppetto's Avatar
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    Default Re: App Update Screen is Blank on iPad2

    I'm on day four, still with a blank update screen on two iPads, although I can update via the purchase screen.

    My apps have been purchased with two different IDs and switching is also a little flakey. (This might explain why guitarman85 can't update last two?)

    Hoping this gets fixed...and that Apple sets up way to merge two Apple IDs too.
  22. #22  
    Victoria Martinez's Avatar
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    Default Re: App Update Screen is Blank on iPad2

    We have 2 iPads and both are experiencing this issue. Glad to know I am not alone and that they are working on it. Thought it was a glitch since we just recieved them two weeks ago.
  23. #23  
    John Yester's Avatar

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    Default Re: App Update Screen is Blank on iPad2

    I rebooted mine and it worked fine... Worth a shot on rebooting..
    John Yester
    Moderator Team Leader, iMore.com


  24. #24  
    GlitterQueen's Avatar
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    Default Re: App Update Screen is Blank on iPad2

    Mine stopped working this weekend, my original iPad works fine. I tried turning off with wake/sleep and home button, still not working. Hope they figure this out soon, it's a PITA!
  25. #25  
    charlyee's Avatar
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    Default Re: App Update Screen is Blank on iPad2

    Quote Originally Posted by John Yester View Post
    I rebooted mine and it worked fine... Worth a shot on rebooting..
    Thanks but didn't help on the iPad2.




    Sent From My iPhone 5 Using Tapatalk
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