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  1. Thread AuthorThread Author   #1  
    fabio984's Avatar
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    Default Mophie juice pack plus case for iphone 5 5s 5se PROBLEM

    Hi, I ordered a mophie case from their website (ebay is full of fakes). The problem is:

    When I use the silent switch with the case, I can't turn it off after turn it on. I must take the iPhone out of the case to put the silent off...
    I have a mophie AIR and I don't have this problem, only with this mophie plus.
    Does anyone have this problem two?! It's a 119$ product, and apple sells it.
  2. #2  

    Default Re: Mophie juice pack plus case for iphone 5 5s 5se PROBLEM

    Quote Originally Posted by fabio984 View Post
    Hi, I ordered a mophie case from their website (ebay is full of fakes). The problem is:

    When I use the silent switch with the case, I can't turn it off after turn it on. I must take the iPhone out of the case to put the silent off...
    I have a mophie AIR and I don't have this problem, only with this mophie plus.
    Does anyone have this problem two?! It's a 119$ product, and apple sells it.
    Hopefully, members who use that particular case will reply soon. Having said that, please keep in mind that just because Apple sell a certain non-Apple product doesn't mean they have to assume the responsibility for the product's shortcomings. I recommend you contact the actual makers of the case to inquire.
  3. Thread AuthorThread Author   #3  
    fabio984's Avatar
    iMore Intermediate

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    Default Re: Mophie juice pack plus case for iphone 5 5s 5se PROBLEM

    Mophie sent me a new case. Working perfect.

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