1. Toochief's Avatar
    I've now just had my second lightening cable go bad since the release of iPhone 5. Specially, they don't charge my phone anymore. They just quite working. Both were purchased as the cable that came with the phone from Apple. Anyone else experiencing a short shelf life with these cables? Can I exchange them at no cost?
    05-01-2013 08:28 AM
  2. John Yester's Avatar
    Best way to find out is call Apple or take them to the store and explain the issues you are having.
    05-01-2013 08:34 AM
  3. ups925's Avatar
    I havent had any issues with official apple cables. My ancient ipod cable from 2004 still works fine. Ive only encountered problems with aftermarket iphone 5 cables. Caused me to pay $20 each for extra cables ahhhhh!!!! I miss $2 ebay colored cables.
    05-01-2013 03:32 PM
  4. blessed2bamommie's Avatar
    I'm on my third. I'm not sure of its warranty or Assurion that VZW is replacing them.
    09-25-2013 09:54 AM
  5. Fausty82's Avatar
    I'm on my third. I'm not sure of its warranty or Assurion that VZW is replacing them.
    The cables and the charger plug are covered by the AppleCare warranty that came with the phone. As long as you iPhone is covered, so are the charger components. If there’s an Apple store near you, take them there.
    blessed2bamommie likes this.
    09-25-2013 10:20 AM
  6. blessed2bamommie's Avatar
    There's one in the city next to my town. I got Assurion oh wait I'm with eSecuritel now bc AppleCare doesn't cover theft.
    09-25-2013 10:32 AM
  7. Fausty82's Avatar
    There's one in the city next to my town. I got Assurion oh wait I'm with eSecuritel now bc AppleCare doesn't cover theft.
    If you are within the first year of ownership for that iPhone, you are covered. AppleCare is the basic manufacturer warranty that is included with the iPhone. If that is the case, take the cables/charger to an Apple store for warranty exchange.

    And don’t confuse AppleCare, which is the basic 1-year manufacturer warranty that you get with every iPhone purchase, with AppleCare+ which is the $99 extended warranty that you have to purchase separately.
    blessed2bamommie likes this.
    09-25-2013 10:49 AM
  8. blessed2bamommie's Avatar
    It's an iPhone 5 and I got it at release, so I think my year just ran out.
    09-25-2013 10:55 AM
  9. theKHMERboy's Avatar
    I don't know how your charger is not working cause I bought my iPhone 5 last October and been using the same charger that came with the phone and I have had no problems with it
    09-25-2013 01:17 PM
  10. Fausty82's Avatar
    I don't know how your charger is not working cause I bought my iPhone 5 last October and been using the same charger that came with the phone and I have had no problems with it
    Because sometimes stuff breaks.
    blessed2bamommie likes this.
    09-25-2013 01:23 PM
  11. tigerinexile's Avatar
    I've exchanged lightning cables before, but am on AppleCare+.

    Sometimes they wear through -- it's weird.

    Good to be able to get new ones tho. And as we upgrade our App,e devices, we'll build up our supplies, just like with the old 30-pin cables.
    Fausty82 likes this.
    09-25-2013 01:40 PM
  12. iEd's Avatar
    I've never had Apple cables go bad but someone that lived with me would go through 30 pin cables and the small chargers like tissues. I couldn't understand it. The 30 pin cable end would be chewed up and the charger prongs would be bent. This person went through 2 30 pin cables and 1 charger in 6 months.
    After having 3 iPhone models since 2007 I've never bought a 30 pin cable. I'm still trying figure out what the hell she did to those cables.
    09-25-2013 03:35 PM
  13. Fausty82's Avatar
    I've never had Apple cables go bad but someone that lived with me would go through 30 pin cables and the small chargers like tissues. I couldn't understand it. The 30 pin cable end would be chewed up and the charger prongs would be bent. This person went through 2 30 pin cables and 1 charger in 6 months.
    After having 3 iPhone models since 2007 I've never bought a 30 pin cable. I'm still trying figure out what the hell she did to those cables.
    It’s a relatively small diameter cable filled with tiny wires... they don’t take abuse too well... and people want to unplug everything by yanking on the cord, instead of the plugs... but at $30 per, it can be an expensive lesson. At least one would think so.
    09-25-2013 03:43 PM
  14. mynameis's Avatar
    I'm on my third charger. The first one took a dump about a week after I got it. It was given to me by the guy that I got my 5 from so that's understandable. My second lasted for months. I think it's because I have it plugged into my wall behind my bed and it's pushed up right up to the charger and bends the cord. After a while, it probably just ruins the wires in the the charger.
    09-25-2013 03:44 PM
  15. blessed2bamommie's Avatar
    I don't know how your charger is not working cause I bought my iPhone 5 last October and been using the same charger that came with the phone and I have had no problems with it
    🍪

    I have small child....stuffed inside bags. Glad I don't have to pay each time. However my iPad 30 pin has gone missing....
    09-25-2013 04:10 PM
  16. Peligro911's Avatar
    When I sell my old phone I include the charger and cable that way I use the new one every year ...

    But I did have a 30 pin go out and since phone was covered apple replaced the charger and cable
    09-25-2013 04:26 PM

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