3rd Generation Lifeproof Cases problems fixed!

**JDabney** · 01-08-2013, 11:52 PM

I just received my 3rd lifeproof case in the mail and I am pleased to announce that all previous problems with the case have been fixed! First case I had, had the "pillowing" effect on the top and the bottom of the iPhone, had the high pitched noise come out of the earpiece, and couldn't end a call. I got my 2nd case, still had the "pillowing" effect on the top and the bottom, but not as bad as the first generation. It fixed the high pitched noise and the ability to end a call. The only reason I sent it back was because they sent me the wrong color. Very good customer service. Got my 3rd case in the mail today, and I am pleased to announce this 3rd gen case is much, much better! No "pillowing", no high pitched noise from the earpiece, and can end a call! Slim, sleek, waterproof, dust proof, etc and can fit easily in the pocket. Sound is much better too! Overall a 10/10 for sure!

**Shooter03** · 01-09-2013, 12:47 AM

Glad to hear, the LifeProof customer support is second to none in my opinion and I can't wait to pick up my new iphone 5 tomorrow night and wack it in a lifeproof case.

Tap'n Like A Boss while grilling on my Weber.

**Zach7** · 01-19-2013, 10:43 AM

This is great news! I was trying to weigh my decision on getting the warranty replacement or trying to wait a month or so until the Armor series from Otterbox comes to the market. If the problems are all worked out, this case will work great for me. Thanks for passing this along!

**metllicamilitia** · 01-19-2013, 11:09 AM

Yeah, sadly I had to invoke a warranty exchange as well. The "subwoofer" is broken in mine and makes my case rattle and sound staticky without earphones in. I should have it next week, I work out of town and am having it sent to my house.

**Premium1** · 01-19-2013, 09:15 PM

how do you know what gen the case is?

**metllicamilitia** · 01-27-2013, 01:13 AM

Got my new LifeProof earlier this week but only just got home. First thing I noticed were the plastic tabs on the back case to prevent the sound distortion, it is water tight and the screen protector sits flush. Much better than my first.

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**metllicamilitia** · 01-27-2013, 01:35 AM

I spoke too soon, my mute switch doesn't line up right.

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**Shooter03** · 01-29-2013, 04:05 AM

Originally Posted by metllicamilitia

I spoke too soon, my mute switch doesn't line up right.

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How exactly does your mute switch not line up properly? Every case is made from the same mould so there for no ones mute switch would line up if this was the case.

Tap'n Like A Boss on my 5 while grilling on my Weber!

**Fischkind#IM** · 02-06-2013, 03:44 AM

Originally Posted by Premium1

how do you know what gen the case is?

I agree, how do you tell what generations is what?

**metllicamilitia** · 02-06-2013, 03:48 AM

Originally Posted by Shooter03

How exactly does your mute switch not line up properly? Every case is made from the same mould so there for no ones mute switch would line up if this was the case.

Tap'n Like A Boss on my 5 while grilling on my Weber!

Don't know but the case wouldn't toggle the switch.

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**Shooter03** · 02-06-2013, 03:51 AM

Originally Posted by metllicamilitia

Don't know but the case wouldn't toggle the switch.

Mobile engaged, message transmitted

I'm thinking you should watch the installation videos a little closer, take the headphone plug out slide the top side with the mute switch in first then press all over the back to get it right in the pit the plug back in and snap the back on.

Tap'n Like A Boss on my 5 while grilling on my Weber!

**metllicamilitia** · 02-06-2013, 05:04 AM

Originally Posted by Shooter03

I'm thinking you should watch the installation videos a little closer, take the headphone plug out slide the top side with the mute switch in first then press all over the back to get it right in the pit the plug back in and snap the back on.

Tap'n Like A Boss on my 5 while grilling on my Weber!

I did before I put it on my iP4, not my first LifeProof and the first bad one would toggle the switch, not sure what the issue is, everything else worked perfectly.

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**hydrogen3** · 05-02-2013, 11:48 AM

Originally Posted by Fischkind#IM

I agree, how do you tell what generations is what?

Anyone??

**jerome g** · 05-02-2013, 07:17 PM

Originally Posted by hydrogen3

Anyone??

There is a thread on either here or icafe, where someone went over this in detail with pics and arrows pointing to the changes, if you search hard enough, you will find it.
From what I remember, there was no foam on the top front, 2 foam pieces on either mid sidewall of the front part and 2 foam pieces in the center line of the back. They also gave a range of serial numbers.
I have sent in for 4 replacements so far and have not received a satisfactory one. My issue was that the front screen was raised and at the top it was unresponsive. I removed the foam piece myself and it worked much better. I also removed the small plastic piece that I think is covering the proximity sensor and the screen is great now. Only thing is that the sensor does not function well now and screen stays on when I am on a call so my cheek hits the buttons at times. So I put the plastics thing back on and evidently not in the exact spot, because now it raises the screen so that the "end call" button is non functional.