Otterbox defender

**DoubleEagle** · 10-09-2012, 11:41 AM

I just noticed last night when I pulled the charge cable out of the phone it felt like the phone moved in side the otterbox. I also notice if I give it a quick shake I can feel the phone shift inside the case. It's not a lot of movement but it is noticeable. Will that cause premature wear on the phone I wonder?

**EmceeGeek** · 10-09-2012, 11:59 AM

It is possible for that to happen if its shifting. It's inside of hard plastic. Contact otterbox, they'll send you another one. They follow their warranties.

**lcargile** · 10-09-2012, 12:17 PM

Hmm...that is extremely odd but like EmceeGeek said, call Otterbox and tell them about it. They make great products backed by a great customer support team.

**DoubleEagle** · 10-09-2012, 02:29 PM

Thanks I will call otterbox tonight. Just was wondering if anyone else was having the same issue.

**mumfoau** · 01-03-2013, 11:09 AM

Originally Posted by DoubleEagle

Thanks I will call otterbox tonight. Just was wondering if anyone else was having the same issue.

I too noticed this issue and just contacted them via their website. Within 5 minutes I'd gotten a response. We'll see what comes of it. The last time I had an issue with a 4/4S Defender they replaced it, no questions asked.

**mumfoau** · 01-04-2013, 06:14 AM

While I await a replacement from OB I fixed the sliding issue by making a shim out of a tiny piece of a post-it note and putting in the gap on one of the bottom corners. Problem solved!

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