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  1. Thread AuthorThread Author   #1  
    DoubleEagle's Avatar
    iMore Beginner

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    Default Otterbox defender

    I just noticed last night when I pulled the charge cable out of the phone it felt like the phone moved in side the otterbox. I also notice if I give it a quick shake I can feel the phone shift inside the case. It's not a lot of movement but it is noticeable. Will that cause premature wear on the phone I wonder?
  2. #2  
    EmceeGeek's Avatar

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    5.1.1

    Default Otterbox defender

    It is possible for that to happen if its shifting. It's inside of hard plastic. Contact otterbox, they'll send you another one. They follow their warranties.
    64GB iPhone 6+ 32GB iPhone 5S 64GB iPad 3 LTE 15" MacBook Pro 2.8GHz 21" iMac 2.9GHz i5
  3. #3  
    lcargile's Avatar
    iPhone Intermediate

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    Default Re: Otterbox defender

    Hmm...that is extremely odd but like EmceeGeek said, call Otterbox and tell them about it. They make great products backed by a great customer support team.
    "Not at the table, Carlos."
  4. Thread AuthorThread Author   #4  
    DoubleEagle's Avatar
    iMore Beginner

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    94 Posts

    Default Otterbox defender

    Thanks I will call otterbox tonight. Just was wondering if anyone else was having the same issue.
  5. #5  
    mumfoau's Avatar
    iMore Specialist

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    7.0.4

    Default Re: Otterbox defender

    Quote Originally Posted by DoubleEagle View Post
    Thanks I will call otterbox tonight. Just was wondering if anyone else was having the same issue.
    I too noticed this issue and just contacted them via their website. Within 5 minutes I'd gotten a response. We'll see what comes of it. The last time I had an issue with a 4/4S Defender they replaced it, no questions asked.
  6. #6  
    mumfoau's Avatar
    iMore Specialist

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    7.0.4

    Default Otterbox defender

    While I await a replacement from OB I fixed the sliding issue by making a shim out of a tiny piece of a post-it note and putting in the gap on one of the bottom corners. Problem solved!


    Sent from my iPhone 5 using Tapatalk

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