1. dfb8085's Avatar
    how can i tell if its a real otterbox or not? the first one I ordered off amazon and it was in otterbox packaging when I received it?
    01-25-2013 04:23 PM
  2. jclisenby's Avatar
    how can i tell if its a real otterbox or not? the first one I ordered off amazon and it was in otterbox packaging when I received it?
    I haven't had any issues with my Otterbox except for some of the rainbow streaking on the screen. I know mine was genuine because I purchased it from an authorized retailer. The rainbow streaks aren't a defect, just a side effect from humidity.

    You can't really know by looking if you have an authentic Otterbox, to my knowledge. You should just purchase from an authorized retailer. That would be places like carrier stores, best buy, or even direct from Otterbox online.
    01-25-2013 04:35 PM
  3. mumfoau's Avatar
    I used a sanding sponge that was wet and then a scrubbing sponge (for dishes) to smooth it out a little. Looked really good in the end and wasn't nearly as prone to scratches or fingerprints.
    I just did the same mod on my white Candyshell!! It's nice!!
    01-26-2013 03:26 PM
  4. rscott016's Avatar
    You can get one for about $25 that is sold and shipped by amazon. Definitely check out where it is coming from before buying.
    +1 to that bought one last week got it and the inside clips that go on the hard plastic don't clip together and the home button wouldn't click once I got the case together. Not to mention the color (night sky-blue) didn't look right. I emailed them and hopefully will be getting an authentic replacement from otterbox directly.
    01-26-2013 05:01 PM
  5. kilcher's Avatar
    02-04-2013 01:37 PM
  6. justinkk2005's Avatar
    I came up with a solution to the otterbox scratching the front glass problem without using a screen protector under the otterbox screen protector and without having to tear out the otterbox one. Take a cheap eBay screen protector and mark the top of it down to the edge of the actual display and cut straight across and install it. Do the same for the bottom half. Only leave the actual screen part exposed. The otterbox screen protector will sit right down completely flush on the screen and your glass will be protected from that ring around the speaker/FaceTime camera and nicks from the case. You can't even tell they're there. I tried installing a screen protector under the otterbox one and it killed touch sensitivity. Tearing it out makes the case flimsy on the sides. This works really well. Sorry for the typos/grammar.
    02-15-2013 09:57 PM
  7. dwayne.williams's Avatar
    I haven't had any of the issues that others are having with this case yet. The phone seems indestructible with the case on. This is the first time I have used an Otterbox for my phone, but so far so good.


    Sent from my iPhone 5 using Tapatalk
    02-17-2013 04:44 PM
  8. mumfoau's Avatar
    I haven't had any of the issues that others are having with this case yet. The phone seems indestructible with the case on. This is the first time I have used an Otterbox for my phone, but so far so good.


    Sent from my iPhone 5 using Tapatalk
    This version is much better than the 4/4S version

    Sent from my SCH-I535 using Tapatalk 2
    02-17-2013 05:14 PM
  9. dwayne.williams's Avatar
    This version is much better than the 4/4S version

    Sent from my SCH-I535 using Tapatalk 2
    All I know is that it gives me a piece of mind when my two toddlers are handling my phone.


    Sent from my iPhone 5 using Tapatalk
    02-19-2013 05:44 AM
  10. Jrome.brooks's Avatar
    Did outterbox improve on the rubber for the 5 than on the 4/4s ??
    02-19-2013 09:25 AM
  11. dwayne.williams's Avatar
    Did outterbox improve on the rubber for the 5 than on the 4/4s ??
    I believe they did. The case seems to be of high quality.


    Sent from my iPhone 5 using Tapatalk
    02-19-2013 09:56 AM
  12. John Yester's Avatar
    Ya it has a rubber composite, but much stronger then previous models...

    Once it's on it's literately a PITA to take off...
    02-19-2013 12:27 PM
  13. LSglock89's Avatar
    Did outterbox improve on the rubber for the 5 than on the 4/4s ??
    Definitely. The rubber now is a lot less flimsy.
    02-19-2013 03:29 PM
  14. dwayne.williams's Avatar
    I keep seeing reports that the Defender case is scratching people's phones. I haven't had that, well at least not yet.


    Sent from my iPhone 5 using Tapatalk
    02-21-2013 02:56 PM
  15. roll-tide's Avatar
    I keep seeing reports that the Defender case is scratching people's phones. I haven't had that, well at least not yet.


    Sent from my iPhone 5 using Tapatalk
    Hard plastic up against glass/painted metal... Just a matter of time. All it takes is a small amount of dirt or dust to get in between the case and the phone. That's the main reason I feel otterbox is overrated as being the "most protective"...If the case itself scratches my phone, how on earth could that be labeled as the most protective? ?
    02-21-2013 03:51 PM
  16. dwayne.williams's Avatar
    Hard plastic up against glass/painted metal... Just a matter of time. All it takes is a small amount of dirt or dust to get in between the case and the phone. That's the main reason I feel otterbox is overrated as being the "most protective"...If the case itself scratches my phone, how on earth could that be labeled as the most protective? ?
    But wouldn't that be any case then?


    Sent from my iPhone 5 using Tapatalk
    02-21-2013 03:52 PM
  17. roll-tide's Avatar
    But wouldn't that be any case then?


    Sent from my iPhone 5 using Tapatalk
    Nope...Griffin survivor was better IMO, no hard plastic sandwiched up against the face of the phone like the defender..and it's sealed against dust so it's not an issue anyway. Lifeproof is sealed and doesn't have hard plastic up against the face of the phone either, and again is sealed so it's not an issue with dust or dirt. Seidio convert relies on a separate screen protector for the face and has felt on the back so no real issue there either. I tried 5-6 different defenders and almost every one even moved around slightly inside the case making the problem even worse. Dust can get in behind the built in screen protector and scratch the phone when it moves inside the case.

    Those are just examples of ones I tried that have belt clips... There are countless others that don't include belt clips that have silicone or something similar up against the surface of the phone to prevent scratches.
    02-21-2013 05:30 PM
  18. dwayne.williams's Avatar
    Mine doesn't really move inside the case. I have taken my case off numerous times and haven't seen any scratches. I surely don't want my case to scratch my phone but I haven't seen it yet. Are we talking big scratches or small scratches?


    Sent from my iPhone 5 using Tapatalk
    02-21-2013 05:52 PM
  19. zerog46's Avatar
    I call bs. You can have your phone in your pocket with dirt and scratch your phone. Unless your in a clean room when you put your case on you'll have some sort of dust or dirt in there somewhere.
    02-21-2013 06:30 PM
  20. roll-tide's Avatar
    I think I am going to have to pull my recommendation for the OtterBox Defender. I took the phone out of the case to wipe it down and I found a coupe scratches and gouges on the screen that I cannot get to wipe away. I am extremely disappointed.

    As most of you know the case also attracts a lot of dust and such. I have taken pictures of the dust, and I'll post them below...also of the nicks/scratches that are now present on my phone.

    Here is the dust after only a day or two of use:

    http://i1207.photobucket.com/albums/...9/IMG_3139.jpg

    http://i1207.photobucket.com/albums/...9/IMG_3140.jpg

    http://i1207.photobucket.com/albums/...9/IMG_3141.jpg

    http://i1207.photobucket.com/albums/...9/IMG_3142.jpg

    And here are the nicks/scratches to the left and right of the Home button:

    http://i1207.photobucket.com/albums/...9/IMG_3204.jpg

    http://i1207.photobucket.com/albums/...9/IMG_3205.jpg

    http://i1207.photobucket.com/albums/...9/IMG_3207.jpg
    Based on the update in post 27 I took mine off as well and had the same gouges down on either side of the home button and one right under the earpiece. Thankfully I had replaced the built in screen protector with a 3rd party one, but off the Otterbox went. I don't want to risk it eventually gouging through the screen shield and scratching the glass. Back to Speck Candyshell for now.
    Noticed the same thing! I returned it for a refund.
    Arrrrgh! I should not have read this thread. My phone has been in a defender since day one. I took it off and have the same marks beside the home button. Not bad but unacceptable from a case that is supposed to protect it from scratches.


    Call me crazy if you want, but it has happened and personally I'd rather not risk it...that's a HUGE drawback of a case IMO, let alone one that is supposed to be PROTECTING your phone.
    02-21-2013 07:15 PM
  21. DoubleEagle's Avatar
    I returned my first one to best buy. I thought I would give otter box one my try, so I bought the real tree camo defender and the fit is awesome. Glad I gave it another go because I really like the protection it gives.
    02-21-2013 07:22 PM
  22. dwayne.williams's Avatar
    Call me crazy if you want, but it has happened and personally I'd rather not risk it...that's a HUGE drawback of a case IMO, let alone one that is supposed to be PROTECTING your phone.
    That makes me nervous to have the case on my phone.


    Sent from my iPhone 5 using Tapatalk
    02-21-2013 08:09 PM
  23. dwayne.williams's Avatar
    Just took the Otterbox Defender back and got the Griffin Survivor. Fits snugly and covers all ports. Checked my phone thoroughly after taking off the Otterbox. No scratches but a lot of dust.


    Sent from my iPhone 5 using Tapatalk
    02-22-2013 06:15 PM
  24. roll-tide's Avatar
    Just took the Otterbox Defender back and got the Griffin Survivor. Fits snugly and covers all ports. Checked my phone thoroughly after taking off the Otterbox. No scratches but a lot of dust.


    Sent from my iPhone 5 using Tapatalk
    I loved my survivor when I had my iPhone ... The only thing I didn't care for was the belt clip, but I ended up getting use to it
    02-22-2013 06:55 PM
  25. dwayne.williams's Avatar
    I loved my survivor when I had my iPhone ... The only thing I didn't care for was the belt clip, but I ended up getting use to it
    I'm not going to use the belt clip. I like that it is dust proof.


    Sent from my iPhone 5 using Tapatalk
    02-22-2013 07:10 PM
103 ... 2345

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